Sensory Shuttle OS
Rhode Island pediatric transportation pilot concept

Specialized Transportation Planning for Neurodivergent Children in Rhode Island

Sensory Shuttle combines pediatric transportation planning with care-aware software: sensory rider profiles, consistent driver matching, parent visibility, secure handoff workflows, and incident-ready documentation for children whose needs exceed standard ride workflows.

Demo and pilot-planning phase. Fictional rider data only. Live service would require licensing, insurance, training, privacy review, and contractual approvals.

Rhode Island pilot focus
School district / IEP pathway
Clinic + therapy center pilots
Parent visibility
Consistent driver matching
Incident-ready documentation
Rhode Island Context

Rhode Island's publicly funded NEMT services are currently coordinated through MTM for Medicaid members who need transportation to Medicaid-covered services and have no other way to get there. Sensory Shuttle's near-term strategy is not to replace that system. The focus is specialized pilot pathways for school districts, pediatric clinics, therapy centers, MCO innovation teams, and carefully reviewed family-funded options.

Why this exists

Transportation can determine whether a child arrives regulated, safe, and ready.

Some children do not struggle because they lack transportation. They struggle because the ride is unpredictable, loud, rushed, poorly matched, or handled by someone who has not been given the right support instructions. For neurodivergent children, transportation can affect whether they arrive regulated, safe, and ready for school, therapy, or medical care.

Standard ride assignment is not enough
Some children need sensory-informed transportation
Parents need visibility
Schools need safe handoff documentation
Clinics need fewer missed or disrupted appointments
Incidents need evidence, not scattered phone calls
Pilot pathways in Rhode Island

Specialized transportation pilots where the model may fit.

Sensory Shuttle is not replacing Rhode Island's Medicaid NEMT broker. The near-term focus is specialized, pilot-ready transportation workflows for school districts, pediatric clinics, therapy centers, and care teams that need better sensory accommodation planning, parent visibility, consistent driver matching, and incident documentation.

School District / IEP Transportation

For students whose IEP teams identify specialized transportation needs, Sensory Shuttle is designed to support consistent driver assignment, sensory profiles, parent communication, handoff documentation, and safer student-specific transportation planning.

Pediatric Clinics + Therapy Centers

Clinics and therapy centers often feel the impact of failed transportation through missed appointments, late arrivals, dysregulated children, and staff time spent tracking rides. Sensory Shuttle can support clinic-aligned pilots for high-support pediatric riders.

MCO / Health Plan Pilot Programs

For health plans and managed care organizations, Sensory Shuttle can support targeted pilot programs for pediatric members whose transportation needs are not well served by standard ride workflows.

Private-Pay / Family-Funded Concierge Rides

Some families may explore private-pay transportation when specialized support is needed outside standard systems. Any HSA, FSA, reimbursement, or medical-necessity pathway would require appropriate medical, tax, benefits, and legal guidance and would remain subject to plan rules.

Software advantage

What the Software Demonstrates

Sensory Shuttle is not just a ride. It is a managed transportation environment for children whose safety, regulation, transitions, caregiver handoff, and appointment readiness depend on more than distance and pickup time.

Sensory Rider Profiles

Document quiet ride needs, scent sensitivity, transition supports, motion sickness risk, preferred communication style, caregiver requirements, triggers, calming tools, and driver instructions.

Consistent Driver Matching

Prioritize familiar trained drivers and familiar vehicle setups when routine and predictability matter.

Fit Score Warnings

Flag mismatches before the ride begins, including blocked drivers, missing equipment, lack of training, wrong vehicle type, overcrowding risk, or accommodation conflicts.

Parent / Caregiver Visibility

Show ride status, driver details, ETA confidence, pickup progress, return ride information, and issue reporting in a caregiver-safe view.

Driver Pre-Trip Checklist

Require drivers to review key rider instructions before pickup, including handoff notes, communication style, sensory needs, equipment, and special instructions.

Secure Handoff Workflow

Demonstrate pickup and dropoff confirmation, caregiver attending status, facility handoff notes, and chain-of-custody-style documentation.

Incident Evidence Packets

Turn transportation complaints into structured case files with trip details, rider accommodation requirements, driver confirmations, timeline notes, and reporter statements.

Program Scorecards

Help districts, clinics, networks, or providers monitor on-time performance, complaint patterns, accommodation failures, missed rides, and reliability trends.

Audit-Ready Logs

Track sensitive actions by role, timestamp, and record so oversight teams can review who accessed, edited, or escalated key information.

Who this is for

Buyer audiences who see the gap first.

Special Education Directors

Need student-specific transportation options when standard transportation does not meet a child's documented needs.

District Transportation Coordinators

Need reliable handoffs, driver readiness, parent communication, and documentation when rides fail.

Pediatric Clinic Social Workers

Need visibility when transportation problems cause missed care, late arrivals, or distressed patients.

Autism Therapy Centers

Need transportation partners who understand sensory regulation, transitions, caregiver coordination, and appointment readiness.

MCO / Health Plan Innovation Teams

Need targeted pilots for members whose transportation needs are creating care-access barriers.

Transportation Providers Serving Children

Need clearer rider instructions, safer driver matching, and documentation that shows the right support was provided.

Parents and Caregivers

Need to know who is picking up their child, whether the ride is on track, and whether the driver understands the child's needs.

Software proof points

Features Already Demonstrated in the Software Demo

The Netlify demo is fictional, but it already shows the operating model: profiles, matching, booking, caregiver visibility, incident documentation, scorecards, and audit history.

Role-based dashboards
Fictional registered rider profiles
Sensory rider flags
Rider profile detail pages
Past trips
Incident / complaint records
Driver profiles
Provider profiles
Vehicle details
Driver fit scoring
AI dispatch intelligence placeholders
ETA confidence labels
15-mile radius assignment rule
Gap-time feasibility logic
Parent / caregiver ride tracking
Facility viewer
Ride booking workflow
Insurance type fields
Calendar ride scheduling
Driver pre-trip checklist
Incident evidence packet
Provider scorecards
Audit logs
Upper-management sensitive access controls
Recommended demo walkthrough

A simple path through the demo for districts, clinics, and plans.

1
Start as School / Clinic / Program Viewer

Show the problem at the program or network level: active rides, access risk, provider reliability, ETA confidence, and issue volume.

2
Open a fictional rider profile

Show sensory needs, caregiver needs, flags, past trips, current or upcoming rides, and risk notes.

3
Book or review a ride

Show pickup, dropoff, date, time, appointment type, caregiver attending, return ride, insurance type, and special instructions.

4
Review driver match

Show fit score warnings, blocked driver warnings, sensory training needs, vehicle requirements, gap-time logic, and the 15-mile assignment rule.

5
Open caregiver view

Show parent visibility, ETA confidence, driver information, ride status, return ride actions, and issue reporting.

6
Open incident packet

Show how a complaint becomes documented evidence with trip details, accommodation context, timeline notes, and reporter statement.

7
Open scorecards / audit logs

Show how leadership can monitor patterns instead of relying on scattered phone calls.

Responsible Development Status
Demo built with fictional data only
Not currently handling real rider information
Not currently claiming production HIPAA compliance
Not currently transporting children
Not replacing Rhode Island's Medicaid NEMT broker
Not billing standard Medicaid directly for routine rides
Live operations would require licensing, commercial auto insurance, driver screening, CPR/First Aid, pediatric passenger safety procedures, sensory/de-escalation training, privacy review, contracts, and compliance guidance
Current goal: feedback conversations and pilot planning
Planned requirements before live service
Commercial auto insurance planning
Driver background checks
CPR / First Aid training
Pediatric passenger safety
Sensory and de-escalation training
Parent/caregiver communication protocols
Secure data handling
Role-based access
Audit logs
District/clinic handoff procedures

Some families may explore private-pay reimbursement options with their tax, medical, or benefits advisor when transportation is medically necessary. Sensory Shuttle does not provide tax, legal, medical, or benefits advice.

Pilot conversation ask

Request a 20-Minute Pilot Conversation

We are looking for feedback conversations with Rhode Island professionals who understand student transportation, special education, pediatric care coordination, autism services, NEMT operations, clinic transportation barriers, or family transportation needs.